Refund and Cancellation Policy
Thank you for choosing Momo Hut Cafe. We strive to ensure your satisfaction with our products and services. Please review our refund and cancellation policy below:
Order Cancellation:
- You may cancel your order within 3 minutes of placing the order for a full refund.
- To cancel your order, please contact our customer service team at [email protected] with your order details.
Refunds:
- Refunds will be issued to the original method of payment used for the order.
- For cancellations made within the specified time frame, refunds will be processed in 24 working hours.
- Refunds for cancelled orders will be for the full purchase amount, including any applicable taxes and fees.
Refund Eligibility:
- Refunds will only be issued for cancelled orders made within the specified time frame.
- Refunds will not be issued for orders that have already been prepared or delivered.
Incorrect or Damaged Orders:
- If you receive an incorrect or damaged order, please contact us immediately at [email protected].
- We will work with you to resolve the issue and may offer a replacement or refund, depending on the circumstances.
Returns:
- We do not accept any returns of food items once delivered or picked up.
Contact Us:
- If you have any questions or concerns about our refund and cancellation policy, please contact our customer service team at [email protected]
By placing an order with Momo Hut Cafe, you agree to abide by the terms of our refund and cancellation policy.
Last Updated: 5/11/2024
